Last Updated: 13 August, 2024
Introduction
This Privacy Notice (“Notice”) describes how Lookfor Inc. (“lookfor”, “Company”, “we” or “us”) collects and processes information related the mobile or website applications of our service subscribers (collectively “you” or “your”) when interact with us, subscribe to our services and use our websites and other digital services that link to this Notice (“Services”). Lookfor Inc. provides software as a service (SaaS) that enables providers of mobile applications or websites (the “App / Website Providers,” also referred to as “you” or “your”) to better understand how their end users (the “End Users”) interact with their services. This allows for customized marketing based on End Users’ interests.
We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you. Any information that we collect is subject to the privacy policy in effect at the time such information is collected. This Privacy Policy only applies to Company and does not apply to the practices of companies that Company does not own or control, or to people that Company does not employ or manage. This Privacy Policy has some provisions that only apply to App Providers and End Users, respectively, and it also has provisions that apply to both App Providers and End Users. Any information that we collect is subject to the privacy policy in effect at the time such information is collected. This Privacy Policy has some provisions that only apply to App Providers and End Users, respectively, and it also has provisions that apply to both App Providers and End Users. Please read the applicable Privacy Policy provisions carefully before proceeding.
Personal Data Usage and Regulatory Compliance
As used in this Notice, the terms “personal data,” “data subject,” and “processing” are defined in the EU General Data Protection Regulation (“GDPR”). “You” refers to the individual who provided personal data to us in connection with a client’s subscription to our Services or obtained by us in connection with your use of the Services. Lookfor considers data protection and privacy to be of paramount importance. We NEVER sell personal data and carry out all processing operations in compliance with the GDPR (specifically, but not limited to, Article 6(1)(b) to (f) and Article 28) and other applicable global privacy and data protection laws, including the California Consumer Privacy Act (CCPA) (collectively, the “Applicable Law”).
How Do We Collect and Use Your Information?
From directly End Users: Lookfor enables end users to obtain information about the products and services of subscribers to Application or Website Providers through its product. During interactions with our product, even if users disclose personal information, lookfor collects and processes this information in a manner that cannot be directly linked to individual identities. lookfor acquires information in a way that does not associate it with specific individuals, thus not constituting personal data processing under the GDPR. For instance, even if users provide their personal information while placing an order or making an inquiry through our service, lookfor can only access and review the content of the information without being able to ascertain its ownership. Consequently, Lookfor does not have direct access to personal data that could identify users.
From App / Websites Providers: In addition, we access or receive information about end users' interactions with App Providers' applications and devices. This includes, but is not limited to, actions taken, services opened, events sent to the background, transactions performed by end users, IP addresses, and access dates, times and locations associated with actions taken on the App Providers' websites and mobile applications. We collect purchase history, order details (items purchased, amount paid, shipping and billing addresses), and the form of payment. Please ensure that you read, understand and accept the privacy policy and any terms and conditions of use of the App Provider using the Company Service. By using our Service, you expressly release Company from any liability arising from your use of the App Provider's service. We analyze and use this information to provide and improve the Company Service. Company collects information under the direction of our App Providers and has no direct relationship with the end users whose personal information it processes. If you are a customer of one of our App Providers and no longer wish to be contacted by one of our App Providers using the Company Service, please contact the App Provider directly.
Why Do We Process Your Information?
Lookfor generally processes your personal data to provide the services offered by its services. Additionally, Lookfor collects user data anonymously to enhance the functionality of its services and improve the user experience.
Under Article 6 of the GDPR, European laws recognize legitimate interests, allowing data controllers to process personal data for the purposes of carrying out their business activities to the extent permitted by law. It must be ensured that the data processing activity does not seriously impact the rights and freedoms of individuals. Otherwise, the data processing activity cannot be considered as a legitimate interest. These “legitimate interests” include:
To provide and improve our products and services
To detect, prevent and respond to security incidents or other malicious, deceptive, fraudulent, or illegal activity
To test out features or additional services
To ensure service optimization within the scope of feature testing and development
To analyze the performance of services and products
To address customer issues and feedback to improve service quality
To respond to Your requests, complaints, and inquiries
To evaluate or supervise the usage and performance of programs and technologies related to Your interactions with us.
Collection of Personal Information:
Depending on your interactions with Lookfor, we may collect identifiable, online identifiable (as device data) and non identifiable information. For example, if you are an end user of an App/Website Provider, we may collect personal data such as your name, email address, phone number, and residential address. This information is retained until the termination of our service agreement with the App/Website Provider. Upon the conclusion of our contractual relationship, we will delete the relevant data.
Legal and Law Enforcement: We may disclose personal data without providing further notice to you if required by law, or if in the reasonable judgment of lookfor, such disclosure is necessary to:
Investigate, prevent, or take action regarding unlawful activities, suspected fraud, or potential threats to the physical or online security of any individual
Enforce or apply the terms of our agreements, protect our rights, property, or the safety of our users or third parties
Establish, exercise, or defend against legal claims, which may include disclosing personal data to litigants or other related parties and their legal counsel.
To the public: When you provide testimonials or feedback intended for publication on our Services or as a client testimonial, we may disclose such testimonials along with your name in our Services and marketing materials. Please be aware that any information you post on our Services may be accessed, read, and utilized by others who view this information.
With your consent: We may disclose your information to third parties with your explicit consent, as required by law. However, we may also anonymize, de-identify, or aggregate the information in a manner that no longer allows for the identification of individuals before sharing it with third parties for any legally permissible purposes.
How Do We Use Tracking Technologies
We collect information over time through the Services by using several common types of tracking technologies (including cookies, log files, Local Storage Objects (LSOs) or other similar technologies) to collect information about the ways You interact with and use the Services and our Services, to support and enhance features and functionality, to monitor the performance of our services, and for other lawful purposes.
We use a third-party website visitor tracker tool, to enhance our services by understanding how visitors interact with our website. This tool is specifically used to track and collect information from visitors in the United States, where GDPR regulations do not apply.
Cookies
Cookies are small data files stored on your device. lookfor uses cookies to collect and process information, such as standard internet log data and details about visitors' behavior on our site. This helps us:
Run our site effectively: Cookies enable essential functionalities and improve site performance.
Enhance your experience: By gaining insights into how users interact with our site, we can provide personalized content and recommendations.
Analyze site usage anonymously: We use cookies to understand visitor behavior in an anonymous manner, ensuring that individual user identities remain protected.
You can manage cookie preferences through your browser settings.
Do We Collect Information Relating to Children?
Our Service is not directed to children under the age of 13. Company users must not be under the age of 13. We do not target any portion of our service to children under the age of 13, and we will delete any accounts or data of users that we believe to be under the age of 13 to be in compliance with the Children’s Online Privacy Protection Act.
How Do We Protect Your Information?
Lookfor takes serious security precautions to protect the security and integrity of Your personal information in accordance with this Notice and applicable law. Unfortunately, the internet is not inherently secure, and we cannot guarantee that any safeguards or security measures will be sufficient to prevent a security issue with information transmitted over the internet. Any transmission is at Your own risk and Your information may be disclosed to third parties in unforeseeable situations or situations that are not preventable even when commercially reasonable protections are employed, such as in the case that lookfor is subject to a hacking or other attack. You must take reasonable precautions to prevent unauthorized access to Your account and personal information used to access our Services, such as by selecting and protecting passwords and/or other sign-on mechanisms appropriately, limiting access to Your device used to sign-in into Your account or other authenticated pages on our Services.
How Long Do We Store Your Information?
The retention periods for your personal information depend on the purposes for which we use it. We will retain your personal information for as long as you are a registered account holder or user of our Services, or for as long as we have another business purpose to do so (e.g., for business, tax, or legal purposes). Otherwise, we will not retain your personal information for longer than required or permitted by law, our record retention policy, or longer than reasonably necessary for internal reporting and reconciliation purposes, or to provide you with feedback or information you might request. We may retain de-identified, aggregated, or anonymized information for as long as our legitimate interests continue. When determining the appropriate duration for retaining personal information, we consider the potential risks and our legal, regulatory, and other relevant obligations. When there is no ongoing business need to process your information, we may anonymize or aggregate it; if this is not possible (e.g., if the information is stored in backup archives), we will store the information and isolate it from any further use until deletion is possible.
Notice Regarding Third-Party Websites
Our Services may contain links to external websites, or other websites may reference or link to our Services. These external websites are not controlled by Lookfor. We encourage you to review the privacy policies of any website or application you interact with, as Lookfor does not endorse, screen, or assume responsibility for the privacy practices or content of these external sites or applications. Visiting such third-party websites is at your own risk.
In addition, Lookfor hosts data on servers located in the GCC europe-west3-c region, specifically in Frankfurt, Germany, ensuring that your data is stored in a secure environment.
Your Privacy Choices
Depending on Your state of residency, You may be able to exercise the following rights in relation to the personal information about You that we have collected (subject to certain limitations at law).
Your Rights
Under European data protection laws, you are entitled to exercise the following rights concerning your personal information that we hold:
Right of Access: You may request access to the personal data we hold about you. We will provide you with a copy of this information upon request.
Right to Erasure: You may request the deletion of your personal data from our records, subject to certain conditions and exceptions.
Right to Data Portability: You may request the transfer of your personal data to you or to a third party in a structured, commonly used, and machine-readable format.
Right to Restriction of Processing: You may request the restriction of processing of your personal data under certain circumstances. This restriction may take the form of a request or a legal agreement.
We can sign a Data Processing Agreement at all times with your company.
XIII. Revisions to this Privacy Policy
We may revise this Privacy Policy from time to time. The most current version of this Privacy Policy will govern our practices for collecting, processing, and disclosing personal data. We will provide notice of any modifications by posting a written notice on our site and updating the “Last Updated” date at the top of this page.
If you have an account with us, we will inform you of any significant changes by emailing the address linked to your account, unless you have opted out of all email communications. By continuing to use the site and/or services after the Privacy Policy modifications take effect, you agree to the updated terms of the policy.
